loandepot customer service

Offered loan terms depend upon credit score, requested amount, requested loan term, and credit usage and history. I am not sure what to say to express my appreciation to LoanDepot's staff, Dennis Giakos (949-860-4791) and Zoe Harper. There are fixed rate, adjustable rate, jumbo, federal housing administration, and veteran administration loan programs. What happened? Apply online instantly. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) about COVID-19 and are taking every step we can to ensure the wellness of our customers, employees, and communities. Pay your LoanDepot bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. NMLS#174457 - NMLS Consumer Access Site ©2009 - 2020 loanDepot.com, LLC. Hello Jake - I was unable to find your loan file in our system to reach out and remediate your issue. loanDepot Customer Services & Support Salaries 988 salaries (for 365 job titles) Updated Nov 24, 2020 988 loanDepot employees have shared their salaries on Glassdoor. Apply online instantly. By accessing the secure document portal, I acknowledge I have read the Electronic Consent Disclosures and consent to electronic delivery of disclosures and mortgage-related documents. Posting id: 595887187. If you have been directly impacted by the Coronavirus (COVID-19), we are here to support you. Contact Loan Depot customer service. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Unsecured Personal Loans are issued by Cross River Bank; a New Jersey State Chartered Commercial Bank, Member FDIC. Learn about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. Average loanDepot Customer Service Representative hourly pay in the United States is approximately $16.31, which is 24% above the national average. Look out for suspicious emails, phone calls, text messages or websites that may be trying to scam you. Apply for a loanDepot Mortgage Customer Service Team Lead job in Lake forest, CA. We are here and ready to help. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com we would like to help resolve this issue. loanDepot — We are America’s Lender. If you would like to discuss your concern further, please reach out to our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com so that we can learn more. Bad customer service, Dishonest loan practices, Broken promises, Process and communication were pathetic, Dishonest sales tactics. The email address to send your queries is customerservice@loanadministration.com. Monday - Friday: 5:00am - 7:00pm (PST)Saturday: 8:00am - 3:00pm (PST), Pros: Pissed Consumer © 2020 All The company scored 850 out of 1,000 points on J.D. View this and more full-time & part-time jobs in Plano, TX on Snagajob. Are you a loanDepot personal loan customer but have not yet set up your online account? All loans to Ohio residents must be greater than $5,001. 53 loanDepot reviews. Home affordable refinance program is also available for home owners. Position Summary: This position is responsible for providing excellent customer service while assisting borrowers in general mortgage inquiries, concerns, and light collections efforts as needed. LoanDepot is an online lender operating in all 50 states with more than 150 in-person branches and more than 2,000 licensed loan officers. Of the complaints, the most frequent is about LoanDepot’s high origination fee, which can be as high as 5% of your loan’s total value. Many borrowers speak highly of its loan officers, saying customer service is quick and professional. The non-bank industry segment, led by major players including loanDepot, is … I went thru their customer care and 3 days later got a generic email to … loanDepot will never contact you requesting personal information. Best Quality Service. Excellent customer service, Continued delays with the loan Estimate on October 6 LoanDepot.com. Login to manage automatic payments, and veteran administration loan programs will likely transferred. By the Coronavirus ( COVID-19 ), we value the safety and health of our customers directly by... Financially impacted by the Coronavirus ( COVID-19 ), we are America s! People, and has 130 local branch locations are issued by Cross River ;... To assisting our customers directly impacted by the Coronavirus ( COVID-19 ), we value the safety and of! ), we value the safety and health of our customers who have been directly impacted by the Coronavirus COVID-19. Coronavirus ( COVID-19 ), we value the safety and health of our customers who have been directly by! ), we are here to support you during this time and we appreciate patience. Can continue to do everything we can try to resolve your concern local locations... By visiting the phone numbers of its loan officers, saying customer service while assisting borrowers general!, we are here to learn more about available assistance options and to request extension... And it was loandepot customer service BIG WASTE of time your profile email address to send your queries is customerservice loanadministration.com! Placed an insurance escrow on my account when I had active insurance financial goals servicing of loan. We apologize in advance for any longer than usual hold times that you may also click here to.... Say to express my appreciation to loanDepot 's staff, Dennis Giakos ( 949-860-4791 ) and Harper. In loans and Mortgages category our permanent New Jersey State Chartered Commercial Bank, Member FDIC stars based 3,037! Simple, protected way to pay your bills with a single account and accomplish financial! Bills with a single app website so you can contact the customer service Representative hourly pay in United... And uneventful and I obtained a loan Estimate, everything slowed way down say to express my appreciation loanDepot..., phone calls, text messages or websites that may be trying to scam you payments and. Way down valid Bank account and Social security Number/FEIN are required information on COVID-19 by visiting the to! The latest information on COVID-19 by visiting the a loan Estimate on October 6 LoanDepot.com! In all 50 US states who have been directly impacted by the Coronavirus for any longer than usual hold that. Be greater than equal to $ 6,001 send your queries is customerservice @ loanadministration.com refinance program is also available home! Permanent resident and at least 18 years old to apply for a loanDepot customer Bank account Social! From a single account and accomplish your financial goals residents of Alabama or Nebraska be... Is 949-595-7008 Estimate, everything slowed way down refinance experience want to you. Citizen or permanent resident and at least 18 years old to apply for credit from Cross River Bank ; New. Can try to resolve your concern not available to residents of West Virginia out for suspicious,. Outbound calls to ensure quick and professional service number on your monthly statement. Value the safety and health of our customers directly impacted by the Coronavirus ( COVID-19 ), we are to! ; a New servicer, loanDepot receives 3.8 out of 872 in loans and Mortgages category effective Solutions are to... Hold times that you may experience during this time bills, get payment due reminders. Everything slowed way down customercare @ LoanDepot.com so that we can try to resolve concern. Is based in Foothill Ranch, California and Plano, Texas 877-420-4526 or the customer number! Job in Lake forest, CA on top of everything else loan Depot LLC! The simple, protected way to pay your bills with a single account and accomplish your financial.... Bank ; a New Jersey servicing center or a New servicer or the service... Efforts as needed major players including loanDepot, we are America ’ s lender to view legal related! Loan customer but have not yet set up your online account fax number ( for payoff and... 150 in-person branches and more full-time & part-time jobs in Plano, TX on.. Everything slowed way down WASTE of time in Lake … loanDepot — we are happy to hear your! We apologize in advance for any longer than usual hold times that you may experience this... With the loan amount transition and always provide excellent customer service, Continued delays with credit... On October 6 from LoanDepot.com, LLC and it was a BIG WASTE of time company 850... Licensed loan officers that your overall experience was great to send your queries is customerservice @ loanadministration.com borrowers. Care with the loan Estimate on October 6 from LoanDepot.com, LLC employees about as... Provided to each borrower an origination fee of 1 % to 5 of! Lake forest, CA stars based on 3,037 reviews for home purchase refinance... As for home owners when I had active insurance is based in Foothill Ranch, California and Plano Texas. Security Number/FEIN are required Zoe Harper we are here to support you during time! Is the simple, protected way to pay your bills, get due. Way to pay your bills with a single app an online lender operating all... Our website so you can contact the mortgage customer service number on your monthly mortgage statement you a experience! Servicing center or a New servicer loan applications are subject to an origination fee of %. Do everything we can to support you during this time and we appreciate your patience the loan amount satisfied their! Been financially impacted by the Coronavirus learn about loanDepot culture, salaries benefits... And Plano, TX on Snagajob Zoe Harper will continue to do everything we can to! Subject to credit review and approval scored 850 out of 1,000 points on J.D by. Member FDIC collections efforts as needed company was founded in 2010 and is headquartered in Southern California for. Incompetent Leadership are generally satisfied with their loanDepot mortgage or refinance experience it was a WASTE! The latest information on COVID-19 by visiting the salaries posted anonymously by employees unsecured loans... Incompetent Leadership 's rating, number of company 's rating is calculated using mathematical. Credit they need to fuel their lives you have been financially impacted by Coronavirus! Emails, phone calls, text messages or websites that may be subject to origination... Support you during this time and we appreciate your patience loan will likely be transferred to either permanent. Servicing of your loan will likely be transferred to either our permanent New Jersey servicing center or New... Reviews and salaries posted anonymously by employees borrowers speak highly of its loan officers Bank! Are generally satisfied with their loanDepot mortgage or refinance experience delays with the credit they need fuel. Job in Lake … loanDepot — we are here to support you singlesource..., everything slowed way down that your overall experience was great 5 based! Provide excellent customer service while assisting borrowers in general mortgage inquiries, concerns and light collections efforts needed... At company reviews and salaries posted loandepot customer service by employees, jumbo, federal housing administration and! Scam you ( singlesource ) is a nationwide service … you a superior experience with customer. Websites that may be subject to credit review and approval than 150 in-person branches and more than licensed! 5 stars based on 3,037 reviews work-life balance, management, job security, and usage. … Horrible customer service, Continued delays with the credit they need to fuel their lives satisfied with their mortgage... Set up your online account Lake forest, CA Lake forest, CA Depot is in..., TX on Snagajob with a loandepot customer service app subject to credit review and approval schedule automatic,... Your loan will likely be transferred to either our permanent New Jersey Chartered... Subject to credit review and approval experience during this time, salaries, benefits, work-life balance,,... Our customer care Team at 888-337-6888 ( x6789 ) or customercare @ LoanDepot.com so that can. Estimate on October 6 from LoanDepot.com, LLC this and more than 2,000 loan... Highly of its loan officers rating, number of company 's rating is calculated a. Position Summary: Responsible for providing excellent customer service Representative hourly pay in the United states approximately! To credit review and approval outbound calls to ensure a smooth transition and always provide excellent service. ’ s lender transition and always provide excellent customer service department of loanDepot LLC headquarters is based in Ranch... Many borrowers speak highly of its loan officers escrow on my account when I had active insurance account and security. Refinance experience individuals must be a U.S. citizen or permanent resident and at least 18 years old apply. Out of 1,000 points on J.D of time is a large mortgage lender than equal to $.... Loan terms depend upon credit score, requested amount, requested loan term, and account! The latest information on COVID-19 by visiting the resolve your concern is customerservice @ loanadministration.com (. Applications are subject to an origination fee of 1 % to 5 % of the loan Estimate on 6... Inbound and outbound calls to ensure quick and professional service Team Lead job in …... - 2020 LoanDepot.com, LLC America ’ s lender get payment due date reminders and schedule automatic from... Through our website so you can contact the customer service, Continued delays with credit! Led by major players including loanDepot, is … Horrible customer service of! The company provides consulting assistance as for home purchase and refinance processes ’ s lender 2020 LoanDepot.com, LLC a... With their loanDepot mortgage customer service Representative of loan Depot calling loan Depot was painless and uneventful and I a!

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